Why can't I download or print my planner?
Download as PDF and Print need an active One Stop Teacher Planner subscription, and the owner's permission on a shared planner. Here's what each message means.
If Download as PDF and Print are greyed out, the Share window says why:
- Download & print need an active One Stop Teacher Planner subscription. You'll see this on your own planner when your One Stop Teacher Planner subscription isn't active, for example after it has ended. See what happens when a subscription ends.
- Download & print need your own active One Stop Teacher Planner subscription. On a planner someone shared with you, you need a One Stop Teacher Planner subscription of your own. See buy a planner.
- The owner has turned off printing and downloading for this planner. Ask the owner to turn on Allow printing and downloading in their sharing settings.
Two other things can look like a problem:
- This page is greyed out with Nothing on this page prints. when the section you're on has no pages yet.
- Download as PDF shows Making your PDF... while one is already on its way. It becomes available again when that one finishes.
Updated October 20, 2026
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- My PDF download failed or is taking a long timeWhat each PDF message means and what to do: wait out a short pause, press Download as PDF again, or check your browser's downloads.
- What happens to my planner if my subscription ends?Nothing is deleted. After your paid time you have six months to keep editing, then your planners become view only until you subscribe again.
- View only or can edit: what a collaborator can doCan view lets someone read your planner. Can edit lets them write in it too. Only you can change its design or share it.
- Buy a plannerNew here? Buy on the join page and your account is made as you pay. Already have an account? Buy from the Shop.
- Send your planner to someone as a PDFDownload your planner as a PDF, then attach it to an email yourself, or put it in your Filing Cabinet and share a link.