All articles
Every article in the Help Center, by topic and section.
Your planner
Getting started
- Create your first planner
- What the setup questions mean
- Open a planner from your Library
- View mode and edit mode: what's the difference?
- Move around your planner: tabs, months and page turns
- Jump to a month with the month tabs
- Zoom in, fit the page and go full screen
- See one page at a time or a two-page spread
- Does my planner save automatically?
- Find anything with Search Planner
- See the planner before you buy
- Keyboard shortcuts in the planner
- Why is Edit greyed out, or View only?
- I left setup before finishing. Where is my planner?
Weekly pages
- How the weekly pages work
- Choose a weekly layout: subjects, time blocks or rotating days
- Rename your subjects or time blocks
- Set the times for each time block
- Make one row bigger or smaller
- Put your subjects across the top instead of down the side
- Write lesson plans in the weekly grid
- Set up A/B days or a rotating day cycle
- Change the letter or number on one day
- Set your school year and days off
- Fill in days off from your district's calendar
- Move a day's plans forward after a snow day
- Change the month your planner starts and the first day of the week
- Show 4, 5, 6 or 7 days in your week
- Show the date next to each day's name
- Hide months you don't need
- Why did my plans move to different dates?
- The quote at the bottom of each week
Tabs, sections and pages
- The tabs along the top of your planner
- Add a section tab
- Rename, reorder or delete a tab
- Make your own section with its own name
- Add, rename, reorder and delete pages in a section
- Duplicate a page
- The cover page at the start of each section
- Use Notes pages
- Class Info pages: class lists, schedules and contacts
- Keep grades in the gradebook
- Take attendance
- Monthly calendars
- Planning pages: small groups, guided reading and curriculum maps
- Track student data
- To-do lists
- Homeschool pages
- Some of my tabs are cut off or shortened
- Why can't I rename this tab?
- Why isn't Calendar in the list when I add a tab?
- Add a blank page to a section
- I deleted a tab or page by mistake
- Why didn't renaming change the words on the page?
Writing and adding things
- Add a text box anywhere on a page
- Change the font, size, color and style of your text
- Type in the tables and forms on a page
- Format cells in a table
- Add a picture to a page
- Add stickers
- Write, draw and highlight on a page
- Attach a file to a page
- Attach a web link to a page
- An attachment says Missing file
- Add an academic standard to a page
- Read what a standard on your page means
- Move, resize and layer things on a page
- Delete a text box, picture, sticker or drawing
- Undo, redo and see your history
- Copy and paste on your planner
- Why is my text getting smaller as I type?
Theme Studio
- What is Theme Studio?
- Open Theme Studio
- Switch your planner to a different theme
- Change a page's design
- Work out averages and totals in a table
- Change the headings and labels printed on a page
- Change your theme's colors and fonts
- Add text, shapes and pictures to a page design
- Use Layers in Theme Studio
- Go back to the original design
- Change your planner's cover
- Use Theme Studio on a phone or tablet
- Why did a new Untitled theme appear?
- Why does a theme say Updated or (old)?
- Start a theme from a plain design
- Rename, duplicate or delete one of your themes
- Why did my other planner change too?
- Put back something you deleted in Theme Studio
- Theme Studio and your planner's language
- Keyboard shortcuts in Theme Studio
Sharing and collaborators
- Share your planner with another teacher
- View only or can edit: what a collaborator can do
- Open a planner someone shared with you
- Chat with collaborators inside a planner
- Choose who sees the chat, and mute, search or clear it
- Stop sharing or remove a collaborator
- See everyone you share with
- My collaborator can't see or edit my planner
- Send your planner to someone as a PDF
- Remove a shared planner from your Library
- Share with someone who doesn't have an account yet
- Can my collaborators print or download my planner?
- Let collaborators attach files to your planner
- Work on a planner at the same time as a collaborator
When something goes wrong
- Why can't I type on this page?
- My planner won't open or shows an error
- My changes aren't saving
- Why didn't the page turn?
- Why does my planner flip over on my phone?
- Why is my planner in a different language than the app?
- Search can't find something I wrote
- Something on a page looks wrong or out of place
- Can I use my planner without internet?
- Why can't I change a heading on my page?
Using the app
The desktop app
- Download the desktop app for Windows or Mac
- Install the desktop app on Windows
- Install the desktop app on a Mac
- Update the desktop app
- Use the desktop app without internet
- Desktop app or browser: which should I use?
- Windows warns that the installer is an unrecognized app
- My Mac says to move the app to the Applications folder
- The desktop app won't update
- Why does the desktop app say Time to update?
- Sign in to the desktop app
- Uninstall the desktop app
- Can I use the desktop app on a school computer?
- Deploy the desktop app on school computers (for IT)
Troubleshooting and reporting problems
- Report a problem with F8
- The app is slow
- Reload the app
- Which browsers work best?
- Why am I being asked to update or reload?
- Contact support
- Get help without leaving your planner
- Which version of the app am I using?
- The app is stuck on the loading screen
- What does “You're offline” mean?
- My browser blocked a pop-up
Your account
Signing up and signing in
- Create an account
- Sign in with Google or Apple
- Forgot your password?
- Verify your email address
- I didn't get the verification email
- The link in my email says it has expired
- It says an account with this email already exists
- I can't sign in
- I signed in but my planners are missing
- Why do I have to sign in every time?
- Sign out
Billing
Resources
Filing Cabinet
- What is the Filing Cabinet?
- Upload files
- Is there a limit on file size or type?
- Keep working while your files upload
- Stop an upload
- My upload stopped or failed
- Make folders and organize your files
- Change a folder's color or picture
- Move, copy and rename files
- Copy, cut, paste and delete files with the keyboard
- Find, sort and change how your files look
- Open, preview and download a file
- Delete files and get them back
- How much storage do I have?
- My storage is full
- I deleted files, but my storage didn't go down
- Get more storage
- Why does my Filing Cabinet say Unlock File Storage?
- What happens to my files if my subscription ends?
- Use your Filing Cabinet files in a planner
- Put a shortcut to a file in your Library
- Why is there a Collaborator Files folder in my Filing Cabinet?