Update the desktop app
The desktop app downloads updates by itself. When one is ready, choose Restart now, or it installs the next time you quit and reopen the app.
You don't need to download anything yourself. The desktop app checks for updates when it opens, every four hours while it's open, and when you come back to its window. Updates download quietly in the background.
When an update is ready, a card at the bottom right says the new version is ready. It installs when you restart, and your work and your sign-in are kept.
- Restart now closes the app, installs the update and opens the app again, still signed in.
- The button beside it (Later, Remind me later or Not now) shrinks the card to a small button in the corner. Select that to see the card again. It also comes back by itself, sooner the longer the update has waited.
- What's new, when it appears on the card, shows what the update changes.
- Or simply quit the app and open it again: a downloaded update installs when the app quits.
Tip
To check yourself, choose Check for Updates… from the One Stop Teacher Shop menu on a Mac, or from the Help menu on Windows (press Alt to show the menu bar). The bottom of your Profile also has Check for updates.
Good to know
On a Mac, closing the window doesn't quit the app: choose Quit One Stop Teacher Shop or press Cmd + Q. If the app doesn't reopen by itself after a restart, open it yourself. If an update won't install, see The desktop app won't update.
Updated September 25, 2026
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- The desktop app won't updateMost update problems come from where the app is installed. Here's what each update message means and how to get the newest version.
- Why does the desktop app say Time to update?Your copy of the desktop app is too old to keep working safely. Update it from that screen, or open the web app in the meantime.
- Why am I being asked to update or reload?We improve the app often. A browser tab offers a reload and the desktop app offers a restart, and your work is saved either way.
- Which version of the app am I using?Scroll to the bottom of your Profile to see the version. Support may ask for it, and reports you send with F8 include it for you.