What does “You're offline” mean?
Your device has lost its internet connection. Keep working in your planner: changes save on your device and sync when you reconnect.
You're offline appears at the top of the screen when your device loses its internet connection. It goes away by itself when the connection comes back.
- In a planner, keep working. The app tells you You're offline, but keep working. Changes save on this device and sync when you reconnect. The planner's save status shows Offline.
- When you reconnect, you'll see Back online. Syncing your changes.
- Some things need the internet, such as buying or sharing. They may say You're offline. Reconnect to the internet and try again.
Good to know
Until they sync, your offline changes are stored only on this device, so don't clear your browser's data or uninstall the app while you're offline.
Updated September 25, 2026
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- Can I use my planner without internet?Yes. If your connection drops, keep working and your changes save when you're back online. The desktop app even opens with no internet.
- Use the desktop app without internetThe desktop app opens and keeps your planners working with no internet. Changes save on your computer and sync when you reconnect.
- My changes aren't savingCheck the save status at the top of your planner. Saved, Saving..., Offline and Couldn't save each mean something different.
- The app is slowCheck your connection, reload the app, and if it keeps happening, press F8 on the slow screen so we can see what you see.