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Why does my Filing Cabinet say Unlock File Storage?

The Filing Cabinet comes with the One Stop Teacher Planner or a storage plan. Without either, it shows Unlock File Storage instead of your files.

Your Filing Cabinet comes with the One Stop Teacher Planner or a storage plan. When your account has neither, you see Unlock File Storage instead of your files. That happens when:

  • you haven't bought the One Stop Teacher Planner or a storage plan yet, or
  • your subscription has ended, even if you can still open your planners, unless you kept a storage plan.

To open it, either:

  • buy the One Stop Teacher Planner, which includes 1 GB of storage. The One Stop Teacher Planner link on the same screen opens the Shop; or
  • select Choose a storage plan to pick a storage plan on its own.

Good to know

A subscription ending doesn't delete your files. See What happens to my files if my subscription ends?

Updated September 29, 2026

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